Parents' Safety Guide

1Choose an open space for sessions

Set up tutoring in a living room or another commonly used area — not behind a closed door. You don't need to sit in on the lesson, but stay home or have another trusted adult nearby, especially in the first weeks with a new tutor.

2Verify your tutor

Every LIQ tutor passes identity verification, credential checks, and screening before matching. You can ask us to confirm your tutor's identity at any time at +251 963 696 363. If someone arrives claiming to be from LIQ and you are unsure — check before letting them start.

3Keep communication on the platform

Scheduling, attendance, and progress all run through LIQ. Be cautious if a tutor asks to arrange extra sessions privately, requests payments outside the platform, or messages your child directly on personal channels without your knowledge — and tell us if it happens.

4Talk to your child after sessions

A simple check-in after each lesson goes far. Watch for changes: reluctance before sessions, secrecy about a tutor, anxiety, or a tutor giving personal gifts. These don't always mean something is wrong — but they are always worth a conversation.

5Keep devices in shared spaces

When possible, have your child join online classes from a shared room. Check the class schedule in your dashboard so you know when lessons happen and with whom.

6Know the channels

Class communication should stay inside moderated LIQ channels. Instructors will never ask your child for private one-to-one contact, photos, or social media connections. If that happens, report it immediately.

7Use your parent dashboard

Your dashboard shows bookings, attendance, payments, and progress reports — a transparent record of your child's learning. Review it regularly and ask us about anything that doesn't look right.

8If something feels wrong — report it